Venezuela

1. Responsibilities: Explore responsible for contracts and agreements with its customers in the delivery of its services. Similarly accepts no responsibility for wars, strikes, delays, fires, accidents and their consequences, epidemics, destruction of machinery, acts of government, theft, looting or any other cause beyond the enterprise, as well as accidents involving outsourced services, or delays in flights and commercial airline connections. The company was not liable for the consequences of the consumption or possession of narcotic or psychotropic substances in our programs and services

2. Documentation: The tourist should bring their identification documents and visa consular, if problems occur by default for lack of a passport or consular visa, the company is not responsible for the costs caused by late or total loss contracted services.

3. Refunds for cancellation by the tourist: Eighty percent (80%) 30 days before the date of commencement of services. Seventy-five percent (75%) 15 days before the date of commencement of services. Fifty percent (50%) until a week before the start of services. Twenty-five percent (25%) until 72 hours before the start of the service No refunds between 72 hours and the service started.

4. There will be: Repayment in case of no show, inadequate travel documents, leaving the tour at any of their time and services voluntarily not used by the traveler. In case of rain or bad weather or any reason of force majeure that could endanger the safety of tourists, the company reserves the right to modify the program without the tourist is entitled to claim compensation or any

5. Claims: All claims must be submitted in writing to our office, within forty-eight (48) hours following the termination of services.

6. Are considered accepted all the conditions of employment in services by:

1) the execution of the payment of the contracted services prior to the commencement of service;

2) Vaucher acceptance of the services it extends either by email, fax or through any other mechanism;

3) the use of any portion of the contracted services.